Paying Your Bill

Payment Options

There are several ways to pay your City utility bill.
  • In person: Payments can be made at City Hall in the Customer Service Department with cash, check/money order or debit card.
  • By Mail: City Of Pasco - Utility Billing, PO Box 491, Pasco, WA 99301
  • Online: Via the City's utility billing portal here. 
  • Telephone:  Call toll-free at (844) 235-9991. Payments made after 5 p.m. will be posted to your account the next business day.
  • Payment drop boxes: There are 2 payment drop box locations in Pasco. To ensure proper credit please enclose the return portion of your bill. Please note the City will not assume responsibility for cash payments left in drop boxes. The locations are:
    • TRAC, 6600 Burden Blvd. There are several utility payment drop boxes located on the drive-up island in front of the entrance.
    • City Hall, 525 N. 3rd Ave. The drop box slot is located outside the Third Avenue entrance at City Hall to the north of the main glass doors.

Delinquent Accounts


Payments for delinquent accounts should be paid at the Customer Service windows inside City Hall. Learn more about late payments.