The Executive Department monitors and enforces the rules set forth in the franchise. The City collects a franchise fee of 5% of gross revenues from Charter for their use of the City's rights-of-way, as per federal law. Nearly $300,000 in franchise fees are collected annually. Federal case law allows cable companies to pass on this fee directly to their customers (usually listed as "Franchise Fee" on your cable bill).
If you have any questions, please contact the Office of Communications at (509) 545-3485.