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Communication Services is a division of Executive Department and is responsible for operating Pasco City Television (PSC-TV) Channel 191 on Charter Cable, City publications, cable franchising, and this City of Pasco website.
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Under federal law, "franchising authorities" (in Washington State, these are cities and counties) can require cable television companies to negotiate a franchise (in other words, a contract) to provide cable TV service within a municipality. The City of Pasco currently has one non-exclusive franchise with Charter Cable. Follow the link below to download the current franchise document. The City's Executive Department (which Communication Services is a division) negotiates, monitors, and enforces the rules set forth in the franchise. The City collects a franchise fee of 5% of gross revenues from Charter for their use of the public's right-of-way. Communication Services can also assist cable subscribers in resolving complaints and answering questions regarding their cable service. If you are a Charter cable TV customer in the City of Pasco and have an issue that you are unable to resolve directly with Charter, please feel free to contact Communication Services at (509) 545-3485.
Charter/Spectrum Communications639 N Kellogg St, Kennewick. Phone: (888) 439-2427
As a cable customer in Pasco, Communication Services can assist you in resolving billing or service disputes you may have with the cable company. Communication Services can also answer questions you may have regarding the franchise the City has with Charter Communications. These questions may include issues regarding customer service and Pasco City Television.
Communication Services is located in Pasco City Hall on the 3rd Floor.
Communication ServicesPasco City Hall525 N. 3rd AvenuePasco, WA 99301(509) 545-3485