Telephone: Call toll-free at (844) 235-9991. Payments made after 5 p.m. will be posted to your account the next business day.
Payment drop boxes: There are 2 payment drop box locations in Pasco. To ensure proper credit please enclose the return portion of your bill. Please note the City will not assume responsibility for cash payments left in drop boxes. The locations are:
HAPO Center (TRAC), 6600 Burden Boulevard. There are several utility payment drop boxes located on the drive-up island in front of the entrance.
City Hall, 525 N. 3rd Avenue. The drop box slot is located outside the Third Avenue entrance at City Hall to the north of the main glass doors.
Payments for delinquent accounts should be paid at the Customer Service windows inside City Hall. Learn more about late payments.